Mv777 Privacy Policy — How Your Information Is Kept Safe

This Privacy Policy applies to MV777 (mv777.my) and all of its services. "MV777", "we", and "our" refer to the company operating mv777. "User" and "you" refer to any individual who accesses our website or app.

MV777 believes that privacy is a fundamental right. We collect your personal data only to provide our services, and only to the extent necessary. This policy is written to inform you exactly what data is collected, why it is collected, how it is used, and what rights you have.

By using the MV777 platform, you agree to this Privacy Policy. If you have any questions, please contact our support team directly.

Various types of information are collected when you register and use MV777's services. This falls into three categories: information you provide directly, information generated automatically as you use the platform, and information required for KYC verification.

Information provided at registration is given voluntarily. However, certain details are required to deliver our services — for example, withdrawals cannot be processed without KYC information. We never request data beyond what is necessary.

Mv777 uses your information only for specific, defined purposes — your data is never used beyond what it was originally collected for. The main purposes are:

• Account management: Creating, managing, and securing your account, and processing your transactions.
• Identity Verification: Conducting KYC verification and age confirmation to meet legal requirements.
• Fraud prevention: Detecting unusual activity to keep your account and the platform secure.
• Customer Support: To resolve your issues and provide you with support.
• Responsible Gaming: Monitoring gaming behavior and issuing alerts when necessary.
• Service Improvement: Analysing usage patterns to improve the overall platform experience.
• Legal Obligations: Meeting regulatory requirements and maintaining legally mandated records.

If you do not want mv777 to use your data for marketing purposes, you can turn off marketing communications at any time from your account settings.

MV777 does not sell your personal data. However, there are limited circumstances in which information may be shared with third parties. Those circumstances are clearly outlined below.

MV777 applies industry-leading technical and procedural safeguards to protect user data. These measures are regularly updated and audited by independent third parties.

• SSL/TLS Encryption: All data transfers are protected with 256-bit encryption. The padlock icon in your browser confirms that your connection is secure.
• Secure servers: Data is stored in ISO 27001-certified data centers with 24/7 monitoring.
• Two-step verification: OTP verification is required for large transactions and logins from new devices.
• Regular Security Audits: Annual penetration testing is conducted by external cybersecurity specialists.
• Access Logs: A full log of who accessed which data and when is maintained and reviewed on a regular basis.
• PCI-DSS Compliance: Payment data is handled in accordance with international Payment Card Industry security standards.

In the event of a security breach, affected users will be notified within 72 hours and immediate steps will be taken to resolve the issue. mv777's cybersecurity team monitors all systems around the clock.

MV777's website and app use cookies — small data files stored in your browser that help the platform function more effectively.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect login functionality and certain features.

MV777 does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory obligations.

Once the retention period expires, data is securely deleted or anonymised. The deletion process is reviewed on a regular basis.

As an MV777 user, you have a number of rights over your personal data. To exercise any of these rights, contact our support team — we are required to respond within 30 days.

MV777 services are strictly for users aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

Date of birth is verified at the time of registration. Any discrepancy found during age verification will result in the account being immediately suspended pending further review. If we become aware that data from a minor has been collected inadvertently, it will be deleted without delay.

If a parent or legal guardian believes their child's information has been collected by mv777, please support@mv777.my— we will act on it promptly.

MV777 may update this Privacy Policy as needed. Changes may be prompted by new legal requirements, the introduction of new features, or updates to how our services operate.

For significant changes, users will be notified in advance by email or via an on-platform notification. For minor editorial updates, only the date at the top of the page will be updated.

Continuing to use the platform after an updated policy takes effect constitutes your acceptance of the new terms. If you do not agree with the changes, you may close your account and withdraw your remaining balance.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact us directly. We are committed to responding to all enquiries.

If your issue cannot be resolved with mv777, you have the right to file a complaint with the relevant gaming regulatory authority or data protection body.